Privacy Policy

The protection of your personal data is very important to us. We therefore process your data exclusively on the basis of the legal provisions (GDPR, TKG). In this privacy policy, we inform you about the most important aspects of data processing on our website.

1. Contacting Us

If you contact us via form on the website or by email, the data you provide will be stored by us for the purpose of processing the request and in case of follow-up questions. We do not share this data without your consent.

2. Hosting

Our website is hosted by Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen, Germany. Hetzner stores metadata such as IP addresses, timestamps, browser information, and access logs as part of their hosting service.

This data processing is based on our legitimate interest in a secure and efficient website operation pursuant to Art. 6(1)(f) GDPR.

3. Storage of Access Data

When you visit this website, server log files are automatically recorded. These include:

• IP address
• Date and time of access
• Browser type and version
• Operating system
• Referrer URL
• Hostname of the accessing device

This data is not linked to specific individuals and is used for technical and security purposes.

4. Cookies

Our website uses cookies, which are small text files stored on your device via your browser. They do not harm your device.

We use cookies to make our website user-friendly. Some cookies remain stored on your device until you delete them. They allow us to recognize your browser on your next visit.

You can configure your browser to inform you about the use of cookies and allow them only in specific cases. Disabling cookies may limit the functionality of this website.

5. Web Analytics and Tracking

We use tools such as Google Analytics and Meta Pixel to anonymously analyze user behavior. This processing is based on your consent according to Art. 6(1)(a) GDPR.

You can opt out at any time through your cookie settings or by using browser add-ons (e.g. Google Analytics Opt-out).

6. Newsletter

If you subscribe to our newsletter, we process your email address and optionally other personal details for personalization. Subscription is based on a double opt-in process. You can unsubscribe at any time. Data processing is based on your consent (Art. 6(1)(a) GDPR).

7. Payment Providers

To process payments, we use the following providers:

Klarna

Provider: Klarna AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden.
Data such as name, address, payment details, and order information may be transmitted. More information can be found in Klarna’s privacy policy: https://www.klarna.com/en/privacy-policy/.

Stripe

Provider: Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland.
We transmit data such as your name, email, payment method, and IP address. More info: https://stripe.com/privacy.

8. Embedded Services and Third-Party Content

We embed external services and content on our website, such as:

• Google Fonts (fonts hosted by Google LLC)
• YouTube videos (Google Ireland Limited)
• Instagram feeds (Meta Platforms Ireland Ltd.)

Loading this content may transmit your IP address to the respective providers.

9. Your Rights

Under the GDPR, you have the following rights:

• Right of access (Art. 15 GDPR)
• Right to rectification (Art. 16 GDPR)
• Right to erasure (Art. 17 GDPR)
• Right to restriction of processing (Art. 18 GDPR)
• Right to data portability (Art. 20 GDPR)
• Right to object (Art. 21 GDPR)
• Right to withdraw consent (Art. 7(3) GDPR)
• Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

10. Responsible Entity

oMedia doo
Hifzi Bjelevca br. 86
71000 Sarajevo
Bosnia and Herzegovina
Phone: +39 349 3470650
Email: info@navavenice.com
Authorized representative: Dzenan Abaz

11. Changes to this Privacy Policy

We reserve the right to change this privacy policy at any time, especially to comply with new legal requirements or to reflect changes in our services.