Free shipping on all orders
• Free shipping on all orders • Fast delivery • Made in Italy • Polarized lenses • Secure online payment • Easy returns • • Free shipping on all orders • Fast delivery • Made in Italy • Polarized lenses • Secure online payment • Easy returns
You can apply a promotional code after you have finished your selection by clicking on “confirm” in your cart. You will then access the checkout and be able to enter your promotional code in the field “discount code”, before payment.
You can pay for your order by Visa, Mastercard, American Express, Diners, PayPal, Apple Pay, Klarna.
You will be able to pay for your order in euros (EU), dollars (USD), pounds (£) and Swiss franc (CHF).
All transactions are carried out using secure payment systems. All data is processed in accordance with our privacy policy. You can view our privacy policy by clicking here.
If your payment has been declined, please proceed to payment again by clicking on “retry payment”.
If it still does not work, verify that you enter the correct security code:
– For VISA and MasterCard, it’s the three-digit number on the back of your card.
– For American Express cards, it’s the 4-digit code on the front of the card.
Your card issuer may have refused your payment, and as we do not know the reason, we suggest you contact your bank directly. If you have checked all of the above information, try paying with another card
You card will be charged once the parcel is shipped.
The shipping is free on all orders.
You won’t pay any extra fees as we will take care of any additional customs duties.
If your expected delivery date has passed and you still haven’t received it, please contact our Customer Service by e-mail contact@navavenice.com
All purchases are insured against accidental damage and theft while in transit from NAVA e-shop to your address. Once your package has been delivered at and signed for at your specified address, it is no longer covered. To ensure that your purchases arrive safely and in perfect condition, we may require a signature as proof of delivery.
If you want to receive an invoice of your order, please contact our Customer Service by info@navavenice.com
If you are not satisfied with your purchase, you can return to us any product. Returns must be made within fourteen (14) days of receipt of the Product. Thirty (30) days for orders shipped to Germany.
All returned items must be sent in their original packaging, in perfect condition, unused, unworn, and with all tags attached to them. Any personalized or altered products, or products that are returned damaged, used, incomplete or soiled, will not be refunded and will only be returned to you at your expense. If your return does not comply with the above terms and conditions, NAVA will be unable to reimburse you for the cost of the product(s).
To register a return, please send your order number and the email address used to place the order on our email contact@navavenice.com
It is not possible to modify an order once it has been confirmed.
Depending on the status of your order, it may be possible to cancel or modify it, although we are unfortunately unable to combine orders or add items to an existing order. To make changes to your order, please contact our Customer Service team as soon as possible, by e-mail contact@navavenice.com
Exchanges are not possible, we only accept returns.
