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How can I change or cancel my order?

If you need to amend your order in any way, please contact info@navavenice.com as soon as you can.

We will endeavour to accommodate any changes where possible and if received before we ship your order.

I haven’t received my order confirmation email

Please allow up to 24 hours for the confirmation email to arrive. Check your spam or junk folder just in case.

If you still haven’t received it, contact us at info@navavenice.com with your details, and we’ll assist you further.

What if there’s something wrong with my order?

Should there be a problem with your order for any reason, simply contact us at info@navavenice.com – your feedback is valuable to us, and we appreciate the opportunity to resolve any issues promptly.

What online payment methods do you accept?

We provide many different secure payment methods in our webshop (some of which are country-specific). You may pay with American Express, VISA and MasterCard, as well as Klarna.

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